Error Lights

Power light flashes amber in repeating sequence of three short flashes 1. Turn off the display, and turn it on again. 2. Ensure the correct DVI graphics card is installed. 3. Install Apple Displays Software that came with the Apple Cinema Display. For installation instructions, refer to page 11 of the linked user's manual. Power light flashes amber in repeating sequence of two short flashes and one long flash This symptom indicates a problem with the backlights. In the US, call Apple Technical...

Monitor Stand

Important Before you begin, ensure that you have a clean, flat surface to work on. Grasp the display by its edges and place it so the back faces you. Awarning Protect the display face from scratches or nicks by placing the shipping cover or a soft, clean, lint-free cloth over the display. 1. Carefully place the display face-down on a clean surface. 2. Use a 5 64-inch hex wrench to remove the three screws at the top hinge of the monitor stand. 3. With the screws removed, grasp the monitor stand...

Canada Repair Strategy

Although the Cinema Display is not available in Canada at this time, Canadian Service Providers are still expected to honour the North American warranty. To limit no fault found returns on the unit, please use the following procedure when you require a service repair 1. Troubleshoot the unit to ensure the problem isn't with the software or with the computer. 2. After confirming the issue is with the display, call Technical Service Provider Support TSPS at 800217-9517 have your 10-digit service...