The CD or DVD optical disc icon does not show up on the desktop or a dialog box appears to initialize disc

  1. Verify the correct type of disc is being used for the type of drive (a CD-ROM or CD-RW drive reads CD discs only; a DVD-ROM or Combo drive reads CD or DVD discs).
  2. Try cleaning the disc. If it is dirty or scratched, it may not mount.
  3. Try a different disc.
  4. If using Mac OS 9, select "Mac OS All" in the Extensions Manager control panel and restart.
  5. Reseat optical drive cable.
  6. Replace optical drive cable. (This is the same cable that attaches to the hard drive.)
  7. Replace optical drive.

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