Intermittent Shut Down or Sleep

An iMac with a sticking power button can generate unpredictable behavior. The iMac randomly shuts itself off or puts itself to sleep. The iMac will not start up from either the front power button or the keyboard.

Possible Cause

Possible Fix

Improperly aligned front power-on button

-If the front power-on LED is not centered properly within the inner button hole, the power button can become stuck between the LED and the inner bezel resulting in a no power, intermittent shut down, or sleep situation. Refer the LED Alignment procedure in the Adjustments chapter or to Kbase/TIL article 58622 for steps to resolve the LED alignment issue.

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