Optical Drive

CD or DVD won't mount to the desktop

  1. Try cleaning the disc. If it is dirty or scratched, it may not mount.
  2. Try a different disc.
  3. Boot from Apple Hardware Test (hold down the "C" key at startup) or boot from the system install CD (use Startup Manager, hold down the Option key at startup).
  4. Perform a clean install with the CD that came with the computer.
  5. Replace the optical drive cable.
  6. Replace the optical drive.
  7. Replace the logic board.

Can't boot from the CD or DVD

  1. Try cleaning the disc. If it is dirty or scratched, it may not mount.
  2. Try a different disc.
  3. Boot from Apple Hardware Test (hold down the "C" key at startup) or boot from the system install CD (use Startup Manager, hold down the Option key at startup).
  4. Perform a clean install with the CD that came with the computer.
  5. Replace the optical drive cable.
  6. Replace the optical drive.
  7. Replace the logic board.

CD or DVD constantly ejects

  1. Disconnect all peripheral devices, especially the mouse in cases where the disc is constantly ejecting.
  2. Try cleaning the disc. If it is dirty or scratched, it may not mount.
  3. Try a different disc.
  4. Boot from Apple Hardware Test (hold down the "C" key at startup) or boot from the system install CD (use Startup Manager, hold down the Option key at startup).
  5. Perform a clean install with the CD that came with the computer.
  6. Replace the optical drive cable.
  7. Replace the optical drive.
  8. Replace the logic board.
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