Eligible Products

The program is available for first generation iMac G5 models that were sold between approximately September 2004 and June 2005 featuring 17- and 20-inch displays with 1.6GHz and 1.8GHz G5 processors.

1. The affected iMac G5 computers have serial numbers where the first five (5) digits fall into the ranges noted below:

  • W8435xxxxxx - W8522xxxxxx
  • QP435xxxxxx - QP522xxxxxx
  • CK435xxxxxx - CK522xxxxxx
  • YD435xxxxxx - YD522xxxxxx

Note: The iMac G5 REP for Video and Power Issues is based upon the system's serial number and the symptoms diagnosed, not upon the serial numbers of the logic boards or power supplies.

2. The affected iMac G5 models have EMC codes 1989 and 2008. The EMC number (EMC No.) is located on the label on the bottom of the iMac stand.

Emc Label Imac
Note: Only first generation iMac G5 models are eligible for the repair extension program.

Generation

EMC No.

iMac model

First

1989

17-inch iMac G5

2008

20-inch iMac G5

Second

2055

17-inch iMac G5 (Ambient Light Sensor)

2056

20-inch iMac G5 (Ambient Light Sensor)

Note: Customers are responsible for the repair cost of any accidental or cosmetic damage, or for any issues that do not relate directly to the specific logic board or power supply issues covered by this program. For example, if an iMac is taken to an Apple service provider with a cracked display and a component failure eligible under the program, Apple will cover the component failure repair, but the cost of replacing the cracked display is the customer's responsibility.

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Responses

  • CHRISTOPHER
    Which logic board for emc 1989?
    9 years ago

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