Application Quits Kernel Panic or other booting problems

  1. If a specific application quits, replace the application. Verify that the application is compatible with OS X.
  2. Reset PRAM. (After restart, hold down the Command-Option-P-R keys until you hear the startup chime at least one additional time after the initial startup chime).
  3. Run Disk Utility from the Software Install and Restore DVD. Refer to sections in the General Troubleshooting section regarding "Reinstalling software using Remote Install Mac OS X or Reinstalling software using the MacBook Air SuperDrive."
  4. Perform a clean install of the system software using the Software Install and Restore DVD. Refer to sections in the General Troubleshooting section regarding "Reinstalling software using Remote Install Mac OS X or Reinstalling software using the MacBook Air SuperDrive."

Note: Restore images are available at http://service.info.apple.com. Select "Disc Images."

  1. Restart the system.
  2. Run Apple Service Diagnostic (ASD) in loop mode (Control-L) for an extended time to test the memory and logic board functions. If the test finds bad memory or other logic board related failure, replace the logic board.
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Responses

  • lino
    How to test macbook air for software problems?
    8 years ago

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