Express Card

ExpressCard has replaced the PCMCIA card cage. The ExpressCard standard supports two sizes cards, 34mm and 54mm width. MacBook Pro supports the 34mm standard. Unlike the previous PCMCIA design, there is no eject button. The card itself is used to engage and disengaged itself from the card cage. In some designs like Ethernet ExpressCard, the card stick out beyond the card cage. It is easy to push on the card to release it. Other cards will be flush with the MacBook Pro enclosure and will take a...

Flashing question mark appears on the screen

Note This system will only boot the Mac OS X system that shipped with this computer or later. It does not support booting into Mac OS 9. 1. Start up from the MacBook Pro Mac OS X Install Disc 1 DVD that came with the computer (hold down the C key during restart). 2. When the Installer opens, from the Installer menu under Utilities, select Disk Utility. 3. When the Disk Utility opens, on the left hand side, all disk and volumes are listed. If you don't see the internal hard drive, the system is...

Wire and Flex Cables

With the very thin enclosure design and dispersed circuit board, a large number of flex cables are used in this computer. In addition, there are a variety of wire cable harnesses as well. Many of these cables carry multiple types of signals. Here is a list of the cables and the signals that run across them. If you notice a group of functions not working, it is likely that the cable is not properly inserted or the connector is damaged. SuperDrive data, power, and control signals (cable select...

Universal Binary

Universal binary is a Mac OS X application created by a developer who modifies and recompiles an application so it runs natively on either a PowerPC-based or Intel-based Mac. This application can run on older systems and the new MacBook Pro. A universal binary application can work directly with the Core Duo microprocessor. As discussed in the following section, older non-nativve PowerPC applications can still run on MacBook Pro, but requires a Mac OS X technology called Rosetta to translate for...

Part Location

Hold the display assembly up on one side and firmly push near the middle with your thumbs on the edge bead to disengage the rear housing from tabs on the side of the bezel. Note You will not fully disengage the housing from the bezel at this point. 3. Repeat this process on the other side of the display. Note If one side will not release, work from the other side. Use a black stick to carefully work around the clutch-side corners on both sides. Important The grey trim bead is part of the...

A USB port is not recognizing devices

Completely shut down, then press the power button to start the computer. 2. Use Software Update system preferences to verify that the latest software is installed. 3. For USB, test ports with an Apple keyboard or mouse. If the left port is not recognized check the Left I O flex cable's condition and connection. 4. If the USB flex cable is fine, replace the Left I O board for the left USB port or the main logic board for the right port. 5. Use Apple System Profiler to verify that the computer...

Error Codes

The computer automatically performs a power-on self test when it is turned on after being fully shut down not a restart . This section describes what to do if beeps are heard during the startup. When this occurs, the sleep LED will stay on occasionally flashes. MacBook Pro relies on a combination of tones and blinking sleep LED to display Power On Self Test POST error codes. If the computer detects no SDRAM Synchronous Dynamic Random Access Memory, also referred to as RAM or the RAM installed...

Air Port Extreme not recognized

In Mac OS X, use Software Update in system preferences or see the Apple Software Updates web page to make sure the latest version of AirPort Extreme software is installed. 3. Open AirPort in system preferences and make sure AirPort is on and Base Station is selected. 4. Reseat the AirPort Extreme card in its slot. 5. Remove and reinstall the AirPort Extreme software. 6. Replace with known-good AirPort Extreme card. 8. Replace the main logic board.

Clutch Cover

The Airport antenna window is the grey area of the clutch cover. Once the clutch cover is removed, look down into the cover to locate five screws that secure the antenna window, and remove. 2. Slide the antenna window from the clutch cover, carefully guide out the cable, and remove the AirPort antenna assembly. Replacement Note Insert the antenna assembly into the keyed channel in the antenna window. Guide the cable into and out the end of the clutch cover as you slide the window onto the cover...

A USB device not recognized by computer

Note If you are trying to use a serial device with a USB Serial adapter, check with the manufacturer of the adapter for compatibility. 1. Completely shut down, then press the power button to start the computer. 2. Verify current driver for the device is installed. 3. If a camera, turn on camera after initiating download with camera application. 5. Try different USB device on same port. 6. Eliminate chain by plugging in only one peripheral. 7. Try known-good Apple USB keyboard or mouse to verify...

Distorted sound from speakers

Verify sound is correct with external speakers headphones. If sound is correct, check speaker wire and connections. 2. In Sound system preference pane, check balance. 3. Compare same sound with two different units to make sure that sound is actually distorted. 4. Check speaker wire. If damaged, replace speaker assembly. 5. If the distortion is coming from the right speaker with sound balance shifted toward the left, remove the right speaker. Check the gasket in the speaker housing, if the...

Internal hard drive will not initialize

Make sure the hard drive is a cable select drive set as a master 0 . 2. Start up from the MacBook Pro Mac OS X install Disk 1 disc that came with the computer hold down the C key during restart . 3. When the Installer opens, from the Installer menu, select Open Disk Utility. 4. If the hard drive is recognized, format it under the Erase tab. 5. If the hard drive is not recognized, reseat the hard drive flex cable, or replace if needed. 6. If still not recognized, replace the hard drive. 7....

No response from any key on keyboard

Remove any connected peripherals and eject any ExpressCard. 2. If only numbers shows up, check if NUM lock F6 is engaged. 3. Attach an external USB keyboard, if it doesn't work, go to step 6. 4. Turn off the computer. Check the keyboard flex cable connection to the trackpad, and the trackpad flex cable connection to the main logic board especially check the connectors for damage . 5. Start up from the MacBook Pro Mac OS X Install 1 DVD that came with the computer hold down the C key during...

Power Button pads on logic board

Button The Logic Board

With the top case removed, the power button is disconnected. Instead of having to reconnect the top case to turn on the system, there are two pads on the logic board that can be shorted across with a tool like a flat blade screwdriver to act as the power button. These pads are located near the edge of the logic board, just above center of the hard drive. It is marked POWER BUTTON. The pads are separated with a vertical white line.

Camera image quality poor

Verify that the lens assembly for the iSight camera is clean. Fingerprints and other contaminants can affect image quality. Clean the lens using a lint free lens cleaning cloth being while being careful not to scratch the lens. Verify that there is sufficient lighting to produce a good quality image. Lighting which is comparable to that found in a well lit office will product a good quality image. If possible, avoid having a brightly lit background. Diffused lighting is preferred over direct...

Display Rear Housing

Warning If replacing the Display Rear Housing, the correct housing must be ordered to match the installed Display Panel, or damage can result. Before ordering, remove the rear housing and check the manufacturer of the display panel, such as Samsung or Chi Mei the name will be on a label somewhere on the back examples shown below . Order the rear housing for the display panel manufacturer, only. This procedure requires the following tools 0 Phillips screwdriver magnetized Black stick nylon probe...

The cursor does not move when you are using trackpad

Verify that no USB device is connected. 2. Boot from the Software Install and Restore DVD to verify that it is not a software problem. If the trackpad works, restore the system software. 3. Reset the power manager. See new procedures under the Resetting the Power Manager Unit SMC heading in the Hardware Troubleshooting Tools and Tips section. 4. Check trackpad flex cable connection to the logic board.

Battery will not pop up

Flip over the unit and slide the battery latches. 2. If the battery does not pop up, use a small plastic flat-blade tool to pry up the battery around the battery latch. 4. Verify proper latch operation, by exercising the latch. If it does not move smoothly or evenly, replace the bottom case. 5. If the latch does exercise correctly, verify that the customer is not installing the battery with excessive force or the body of the battery has not been deformed around its perimeter. Warning If the...

Fire Wire port is not recognizing devices

Note In FireWire Target Disk Mode, MacBook Pro cannot be mounted on systems with Mac OS X 10.3.9 or earlier. Refer to Knowledge Base article 303118, Intel-based Macs About using Target Disk Mode with Mac OS X 10.3.9 or earlier. 1. Test the FireWire port by connecting to another computer using FireWire Target Disk Mode. Refer to Knowledge Base article 58583 How to Use FireWire Target Disk Mode. 2. Verify that drivers are installed properly for third party, if needed. 3. Make sure the cable is...