Internal hard drive will not initialize

  1. Make sure the hard drive is a cable select drive set as a master (0).
  2. Start up from the MacBook Pro Mac OS X install Disk 1 disc that came with the computer (hold down the "C" key during restart).
  3. When the Installer opens, from the Installer menu, select Open Disk Utility.
  4. If the hard drive is recognized, format it under the Erase tab.

To format a blank hard drive:

  • Boot from the MacBook Pro Mac OS X Install Disc 1 which came with the system (hold down "C" key while booting).
  • Select the desired language.
  • Select Disk Utility, under the Utilities menu.
  • Click the Erase tab.
  • Select the hard drive in the Source pane.
  • Verify that Mac OS Extended (Journaled) is selected.
  • Click Erase.

Continue using the MacBook Pro Mac OS X Install Disc 1 to install the system software.

Restart the computer and run Software Update and install updates. Continue to run Software Update until no more updates are listed.

Important: If the computer is under warranty and data recovery is required, refer to Knowledge Base article 31077: DriveSavers: Hard Drive Data Recovery & Warranty Implications, for important information.

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