Repair Strategy

Service the PowerBook 3400c and PowerBook G3 through module exchange and parts replacement. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) Apple Assurance (US only), or request a courier through the Apple Canada Technical Answerline (Canada only). They can also choose carry-in service from an AASP.

Ordering

Apple Service Providers planning to support the computer systems covered in this manual may purchase Service modules and parts to develop servicing capability. To order parts, use the AppleOrder (US only) or ARIS (Canada only) system and refer to "Service Price Pages."

Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders placed through the AppleOrder (US only) or ARIS (Canada only) system.

USA Ordering

US Service Providers not enrolled in AppleOrder may fax their orders to Service Provider Support (51 2-9088125) or mail them to

Apple Computer, Inc. Service Provider Support MS 212-SPS Austin, TX 78714-9125

For US inquiries, please call Service Provider Support at 800-919-2775 and select option #1.

Canadian Ordering

Canadian Service Providers not enrolled in ARIS may fax their orders to Service Provider Support in Canada (1-800-903-5284). For Canadian inquiries, please call Service Provider Support at 905-513-5782 and select option #3.

0 0

Post a comment