No response from any key on keyboard

  1. Remove any connected peripherals and eject any PC card.
  2. Attach an external USB keyboard, if it doesn't work, go to step 7.
  3. Turn off the computer. Check the keyboard flex cable connection to the logic board (especially check the connector on the logic board for damage).
  4. Start up from the software install and restore disc that came with the computer (hold down the "C" key during restart, if possible) to verify that it is not a software problem.
  5. Replace keyboard.
  6. Replace logic board.

Was this article helpful?

0 0

Post a comment