Appears on the desktop

  1. If the Xserve is locked, unlock it.
  2. Verify that the FireWire device is turned on and the FireWire cable is securely connected to the device and the Xserve.
  3. If the device requires external power, make sure it is plugged in.
  4. Check that the FireWire device is listed in System Profiler. If it is, go to step 5. If it is not, go to step 6.
  5. Check the FireWire device documentation to see if additional drivers are required. If so, make sure the drivers are installed.
  6. Check for broken pins, dust, dirt, or wear on both FireWire cable connectors, the device FireWire port, and the Xserve FireWire port.
  7. Reconnect the FireWire device to another FireWire port on the Xserve. If the Xserve has a bad FireWire port, replace the logic board.
  8. Replace the FireWire cable.
  9. Replace the FireWire device.
  10. Replace the logic board.
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